Lemon law: understanding your next step.
Whether a vehicle qualifies for a remedy depends on the warranty, the defect, the repair history, and the law that applies. There is no universal number of repair attempts that resolves every case. A review of the actual documents is more useful than guessing from a short checklist.
Situations we can review
- Recurring problems after repair attempts
- Extended time out of service for repairs
- Warranty-related vehicle concerns
- Questions about replacement or repurchase remedies
Helpful information to keep
You do not need everything on this list to get in touch. Start with the information you have.
- The purchase or lease agreement
- Warranty documents and every repair order
- Dates and mileage for each repair visit
- Messages with the dealer or manufacturer
Common questions
How many repair attempts make a vehicle a lemon?
There is no single answer for every vehicle and defect. The seriousness of the issue, repair opportunities, warranty coverage, and other facts matter. Keep all repair orders and ask for an individual review.
What information should I keep for a review?
Helpful records include: the purchase or lease agreement; warranty documents and every repair order; dates and mileage for each repair visit; messages with the dealer or manufacturer. Keep what you already have and ask the firm what else may be useful.
Do I need every document before contacting the firm?
No. Start with a brief account of what happened, when and where it happened, and the records you already have. You can explain which documents are still missing.
What should I explain in my first conversation?
Describe the events in order, the people or organisations involved, and how the situation has affected you. Bring your questions and mention any letters or documents you have received.
How do I get started?
Call 800-IM-SORRY for a free consultation or send a request through our contact page. Tell us the type of incident, when it happened, and the best way to reach you.